Call centres need software that can manage 1000s of users making calls and accessing
information at the same time.
Performance is key as even seconds count in this business. Distribution of calls and leads needs to be seamless and quick, profitability and customer service entirely depend on how well your software performs.
Pulse has experience in working with some of the world’s largest call centre corporations
engaged in mortgage lending, outgoing sales calls, incoming support calls and debt
collection. We have the experience and expertise to build software for medium to
large scale call centre systems.
Supporting millions of leads, thousands of users and offering excellent usability
our software solutions are used by several leading call centres around the world.
Just as all our solutions we customise standard modules to deliver
high quality
software at reasonable costs.